Terms of Service

Agreement to Terms

By accessing and using the ValkyLeather website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

Products and Services

ValkyLeather specializes in handmade leather footwear. All products are:

• Made to order based on customer measurements
• Crafted by hand using natural leather materials
• Subject to natural variations in leather texture and color
• Unique pieces that may differ slightly from product images

Orders and Pricing

When you place an order with us:

• All prices are listed in USD and are subject to change without notice
• We reserve the right to refuse or cancel any order
• Payment must be received before production begins
• Production time is typically 2-4 weeks from order confirmation
• Shipping times are estimates and not guaranteed

Custom Orders

Since all our products are custom-made to your specifications, please ensure all measurements and preferences are accurate before confirming your order. Once production begins, orders cannot be cancelled or significantly modified.

Returns and Refunds

Due to the custom nature of our products:

• Custom-made items cannot be returned unless defective
• We will repair or replace defective items at no charge
• Refunds are issued only in cases of manufacturing defects
• See our Returns page for complete details

Intellectual Property

All content on this website, including designs, images, text, and logos, is the property of ValkyLeather and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our express written permission.

Product Care and Warranty

We stand behind the quality of our craftsmanship:

• All products are warranted against manufacturing defects for 6 months
• Normal wear and tear is not covered under warranty
• Damage from improper care or use is not covered
• Warranty claims must be submitted with photos and proof of purchase

Limitation of Liability

ValkyLeather shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services. Our total liability shall not exceed the purchase price of the product in question.

Shipping and Delivery

Regarding shipping:

• We ship worldwide using reliable carriers
• Shipping costs are calculated at checkout
• Delivery times are estimates and may vary
• Customers are responsible for any customs duties or import taxes
• Risk of loss passes to the customer upon delivery to the carrier

Privacy

Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.

Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which ValkyLeather operates, without regard to conflict of law principles.

Contact Information

If you have any questions about these Terms of Service, please contact us.