Privacy Policy

Introduction

At ValkyLeather, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email, phone number, shipping address)
• Payment information (processed securely through our payment provider)
• Foot measurements and sizing preferences
• Order history and preferences
• Communications with our customer service team

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Create custom-fitted shoes based on your measurements
• Communicate with you about your orders and our products
• Improve our products and services
• Send you marketing communications (only with your consent)
• Comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment information is processed through secure, PCI-compliant payment gateways and is never stored on our servers.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Shipping carriers to deliver your orders
• Payment processors to handle transactions
• Service providers who assist in operating our website
• Law enforcement or regulatory authorities when required by law

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to processing of your personal information
• Request data portability

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order and measurement data may be retained to facilitate future purchases and warranty claims.

Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

As we serve customers worldwide, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.