Returns & Exchanges for medieval boots

Return Policy

At medieval boots, we understand that handmade medieval boots require careful consideration. We want you to be completely satisfied with your purchase.

Since each pair of medieval boots is handcrafted to order based on your measurements, we cannot accept returns on custom-made items unless there is a defect in materials or workmanship.

Exchanges

If your Medieval Boots do not fit properly, please contact us within 14 days of receiving your order. We will work with you to find the best solution, which may include:

• Adjustments to the existing pair (if possible)
• Creating a new pair with corrected measurements
• Store credit for future purchases

Defects & Quality Issues

We take great pride in our craftsmanship. If you receive Medieval Boots with a manufacturing defect, please contact us immediately with photos of the issue.

We will repair or replace defective Medieval Boots at no additional cost to you.

How to Initiate a Return or Exchange

1. Contact us via email or through our contact form
2. Provide your order number and details about the issue
3. Include clear photos if applicable
4. Our team will respond within 48 hours with next steps

Contact Us

For any questions about returns or exchanges, please visit our Contact page.