Frequently Asked Questions

What materials do you use?

We use only natural leather, including cow, goat, and sheep leather. Each type is carefully selected for comfort, durability, and flexibility. All our leather is vegetable-tanned when possible, ensuring both quality and environmental responsibility.

How long does it take to make a pair?

Since each pair of medieval boots is handmade to order, production typically takes 4 days to 1 week. This allows us to craft your shoes with attention to every detail.

Do you ship internationally?

Yes! We offer worldwide shipping. International orders usually arrive within 1-3 weeks depending on your country.

How do I measure my feet?

We provide a detailed measurement guide with every order. For best fit:

• Measure feet in the evening when slightly larger
• Stand while measuring for accuracy
• Measure both feet as they may differ
• Follow our step-by-step guide or use our custom measurement tool on product pages

Can I customize my Medieval Boots?

Absolutely! We offer customization options including leather type, color, and design modifications. Contact us before ordering to discuss your ideas.

How should I care for my leather shoes?

Proper care ensures your shoes last for years:

• Clean with soft, damp cloth
• Apply leather conditioner every few months
• Air dry naturally, avoid direct heat
• Store in cool, dry place away from sunlight
• Use shoe trees to maintain shape

Are your shoes suitable for LARP and festivals?

Yes! Our Medieval Boots are perfect for LARP, medieval festivals, and outdoor events, combining authentic aesthetics with modern comfort.

What if my shoes don't fit?

Contact us within 14 days of receiving custom-made shoes. We'll work with you to adjust or replace. See our Returns page for more details.

Do you have a physical workshop?

We are a small family workshop. Appointments can be arranged for local customers. Please contact us to schedule a visit.

Still have questions?

Visit our Contact page to get in touch.